Terms of Service
Terms of service
MAEBE TERMS AND CONDITIONS OF SUPPLY
1.1. By using our website www.maebe.co.uk or by entering into any agreement with MMH Lifestyle Limited (“Us”, “Company”) you agree to be bound by these Terms.
1.2. These Terms are to be read in conjunction with our other terms and conditions that shall apply from time to time to your use of our site (“together the Terms”). These additional terms are available on our site or on request.
2. INTERPRETATION
The following definitions and rules of interpretation apply in these Terms.
Agreement shall mean any agreement whether express or implied between the Company and the Customer.
Business Day: a day other than a Saturday, Sunday or public holiday in England, when banks in London are open for business.
Contract: the contract between the Company and the Customer for the sale and purchase of the Goods in accordance with these Conditions.
Company means MMH LIFESTYLE LIMITED, a company registered in England and Wales with its registered office at Suite 10-12 Mezzanine Floor Royal Liver Building, Liverpool, United Kingdom, L3 1HU.
Customer: the person or firm who purchases the Goods
Goods: the goods (or any part of them) set out in the Order.
Order: the Customer's order for the Goods made through the Website.
Terms: these terms and Terms as amended from time to time in accordance with clause 8.5.
Website: means the website operated for the business of MMH LIFESTYLE LIMITED, currently www.maebe.co.uk
2.2. A reference to a statute or statutory provision is a reference to it as amended or re-enacted. A reference to a statute or statutory provision includes all subordinate legislation made under that statute or statutory provision.
2.3. Any words following the terms including, include, in particular, for example or any similar expression, shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
2.4. A reference to writing or written includes fax.
2.5. For the avoidance of doubt “we” shall mean the Company and “you” shall mean the Client.
3.1. These Terms apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
3.2. The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order are complete and accurate.
3.3. The Order shall only be deemed to be accepted when the Company issues a written acceptance of the Order, at which point the Contract shall come into existence, and up until that point the Company has the right in its discretion to reject any Order without reason.
3.4. A quotation for the Goods given by the Company shall not constitute an offer.
3.5. The Website is not directed at or to children and the Company will not contract with minors. Any use of the Website must be in accordance with the Website Terms of Use and under supervision and consent of the parent or guardian as applicable. By placing an order through the Website, the Customer warrants that they are legally capable of entering into binding contracts. Maebe has no obligation to verify the veracity of information about the Customer contained in any Order and an Order shall become binding at the point set out in this clause 3.
4. SUPPLY OF GOODS
4.1. The Goods are described on the Company’s website.
4.2. The Company reserves the right to amend the Goods. The images of the products on our website are for illustrative purposes only. Although we have made every effort to ensure the colours are accurately represented there may be minor variations and your product may vary slightly from those images.
4.3. If you wish to make a change to the product you have ordered please contact us. We will let you know if the change is possible. If goods have been shipped it will not be possible to change the Order, however our usual Returns Policy will apply. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract in accordance with these Terms.
5.1. During the order process we will let you know when we will provide the Goods to you. We will deliver them to you as soon as reasonably possible. Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. The Company shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer's failure to provide the Company with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
5.2. The Company shall deliver the Goods to the location set out in the Order or such other location as the parties may agree (“Delivery Location”).
5.3. Delivery is completed on the completion of unloading of the Goods at the Delivery Location.
5.4. The costs of delivery will be as notified to you before you place your order.
5.5. We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
5.6. If the Company fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods. The Company shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer's failure to provide the Company with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
5.7. If the Customer fails to take delivery of the Goods within three Business Days of the Company notifying the Customer that the Goods are ready, then, except where such failure or delay is caused by a Force Majeure Event or the Company's failure to comply with its obligations under the Contract:
(a) delivery of the Goods shall be deemed to have been completed at 9.00 am on the third Business Day after the day on which the Company notified the Customer that the Goods were ready; and
(b) the Company shall store the Goods until delivery takes place, and charge the Customer for all related costs and expenses (including insurance).
5.8. If ten working days (being working days in England) after the day on which the Company notified the Customer that the Goods were ready for delivery the Customer has not taken delivery of them, the Company may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs, account to the Customer for any excess over the price of the Goods or charge the Customer for any shortfall below the price of the Goods.
6. QUALITY
6.1. The Company warrants that on delivery the Goods shall:
(a) conform in all material respects with their description
(b) be of satisfactory quality (within the meaning of the Consumer Rights Act 2015)
6.2. Subject to clause6.3, if:
(a) the Customer gives notice in writing to the Company within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 6.1;
(b) the Company is given a reasonable opportunity of examining such Goods; and
(c) the Customer (if asked to do so by the Company) returns such Goods to the Company's place of business at the Customer's cost,
the Company shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full.
6.3. The Company shall not be liable for the Goods' failure to comply with the warranty set out in clause 6.1 in any of the following events:
(a) the Customer makes any further use of such Goods after giving notice in accordance with clause 6.2;
(b) the defect arises because the Customer failed to follow the Company's oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Goods or (if there are none) good trade practice regarding the same;
(c) the defect arises as a result of the Company following any drawing, design or Specification supplied by the Customer;
(d) the Customer alters or repairs such Goods without the written consent of the Company;
(e) the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; or
(f) the Goods differ from their description as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.
6.4. Except as provided in this clause6, the Company shall have no liability to the Customer in respect of the Goods' failure to comply with the warranty set out in clause 6.1.
6.5. The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract.
6.6. These Conditions shall apply to any repaired or replacement Goods supplied by the Company.
7. TITLE AND RISK
7.1. The risk in the Goods shall pass to the Customer on completion of delivery.
7.2. Title to the Goods shall not pass to the Customer until the Company receives payment in full (in cash or cleared funds) for the Goods, in which case title to the Goods shall pass at the time of payment.
8. PRICE AND PAYMENT
8.1. The price of the Goods shall be the price set out in the Order, or, if no price is quoted, the price set out in the Company's published price list in force as at the date of delivery.
9. LIMITATION OF LIABILITY
9.1. Nothing in these Conditions shall limit or exclude the Company's liability for:
(a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979;
(d) defective products under the Consumer Protection Act 1987; or
(e) any matter in respect of which it would be unlawful for the Company to exclude or restrict liability.
(a) the Company shall under no circumstances whatsoever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and
(b) the Company's total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Goods.
10. YOUR RIGHTS TO END THE CONTRACT
10.1. You can always end your contract with us. Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:
(a) If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the product repaired or replaced or a service re-performed or to get some or all of your money back);
(b) If you want to end the contract because of something we have done or have told you we are going to do, see clause 10.2;
(c) If you have just changed your mind about the product, see clause 10.3. You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of any goods;
(d) In all other cases (if we are not at fault and there is no right to change your mind), see clause 10.7.
10.2. Ending the contract because of something we have done or are going to do. If you are ending a contract for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for any products which have not been provided and you may also be entitled to compensation. The reasons are:
(a) we have told you about an upcoming change to the product or these terms which you do not agree to (see clause 6.2);
(b) we have told you about an error in the price or description of the product you have ordered and you do not wish to proceed;
(c) there is a risk that supply of the products may be significantly delayed because of events outside our control;
(d) you have a legal right to end the contract because of something we have done wrong.
10.3. Exercising your right to change your mind (Consumer Contracts Regulations 2013). For most products bought off-premises you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.
10.4. When you don't have the right to change your mind. You do not have a right to change your mind in respect of:
(a) products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;
(b) sealed audio or sealed video recordings or sealed computer software, once these products are unsealed after you receive them; and
(c) any products which become mixed inseparably with other items after their delivery.
10.5. You have 14 days after the day you (or someone you nominate) receives the goods, unless your goods are split into several deliveries over different days. In this case you have until 14 days after the day you (or someone you nominate) receives the last delivery to change your mind about the goods.
10.6. Refunds In addition to your statutory rights, if you are not completely satisfied with your purchase, you may return it to us (with proof of purchase) within thirty (30) days of receipt and we will arrange for an exchange (subject to availability), or a refund only if the product is technically-faulty, if the quality of printing is manifestly poor and/or if the printing does not match the relevant display on the Site at the time of purchase, or if the product is otherwise materially different than as presented in the applicable campaign. In these circumstances, you may be responsible for the cost of returning the Product to us in an undamaged condition. Please note that this right to exchange or refund may not apply to some personalised Goods.
11. GENERAL
11.1. Assignment and other dealings.
(a) The Company may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.
(b) The Customer may not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of the Company.
(a) This Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
(b) Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.
11.3. Variation. No variation of this Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives).
11.4. Waiver. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
11.5. Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.
11.6. Notices.
(a) Any notice or other communication given to a party under or in connection with the Contract shall be in writing, addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service.
(b) The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
11.7. Third party rights. No one other than a party to this Contract shall have any right to enforce any of its terms.
11.8. Governing law. The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales.
11.9. Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Contract or its subject matter or formation.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at care@maebe.co.uk.
Our contact information is posted below:
MMH Lifestyle Limited (Maebe™)
Company Number 15028798
care@maebe.co.uk
Suite 10-12 Mezzanine Floor, Royal Liver Building, Pier Head, Liverpool, United Kingdom, L3 1HU
VAT GB451221633
1. Introduction
1.1. These Terms of Use relate to the use of our website.
1.2. These Terms of Use refer to the following additional terms (together the “Terms”) which also apply to your use of our site, and are available on our website or on request:
(a) our Privacy Policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing, and you warrant that all data provided by you is accurate.
(b) our Acceptable Use Policy for contributors which sets out how they must use our website.
1.3. By using our site, you confirm that you accept and shall be bound by these Terms. These Terms are subject to change from time to time and you agree to be bound by those Terms that apply at that time. If you do not agree to these Terms, you must not use our site.
2.1. https://www.maebe.co.uk is a site (“Site”) operated by Mabe Ltd ("We", “Us”, “Our”). We are registered in England and Wales under company number 15176815 and have our registered office at Suite 10-12 Mezzanine Floor Royal Liver Building, Liverpool, United Kingdom, L3 1HU.
2.2. We can be contacted by email on care@maebe.co.uk
3. Suspension or Withdrawal of Services
3.1. Our Site is made available free of charge.
3.2. We do not guarantee that Our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of Our Site at our absolute discretion including for business and operational reasons. We will endeavour to give you reasonable notice of any suspension or withdrawal where applicable.
3.3. You are also responsible for ensuring that all persons who access Our Site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.
3.4. Our Site is directed to people residing in the United Kingdom. We do not represent that any of the content or materials available on or through Our Site is appropriate for use or available in other locations.
4. How you may use material on our site
4.1. We are the owner or the licensee of all intellectual property rights in Our Site, and in the material published on it, unless expressly identified and acknowledged otherwise. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
4.2. We do not own any material on Our Site that belongs to any contributor or any other third party.
4.3. You may print off any page(s) from Our Site for your personal use and You may draw the attention of others within Your organisation to content posted on Our Site.
4.4. You must not modify the paper or digital copies of any materials You have printed off or downloaded in any way, and You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
4.5. Our status (and that of any identified contributors) as the authors of content on Our Site must always be acknowledged.
4.6. You must not use any part of the content on Our Site for commercial purposes without obtaining a licence (and settling any required licence fee) to do so from Us or Our licensors.
4.7. If You print off, copy or download any part of Our Site in breach of these terms of use, Your right to use Our Site will cease immediately and You must, at Our option, return or destroy any copies of the materials You have made.
5. Do not rely on information on this site
5.1. The content on Our Site is provided for general information only. It is not intended to amount to advice on which You should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on Our Site.
5.2. Although we make reasonable efforts to update the information on Our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on Our Site is accurate, complete or up to date.
6. We are not responsible for websites we link to
6.1. Where Our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
6.2. We have no control over the contents of those sites or resources.
7. User-generated content is not approved by us
7.1. This website may include information and materials uploaded by other users of the Site, including but not limited to podcasts, blogs, pictures, videos, bulletin boards and chat rooms. This information and these materials have not been verified or approved by Us. The views expressed by other users on Our Site do not represent Our views or values.
7.2. If you wish to complain about information and materials uploaded by other users please contact us on the email given at clause 2.2 of these Terms of Use.
8. Our responsibility for loss or damage suffered by you
8.1. We do not exclude or limit in any way Our liability to You where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
8.2. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to You, which will be set out in Our Terms and conditions of supply where applicable.
8.3. If you are a business user:
(a) We exclude all implied conditions, warranties, representations or other terms that may apply to Our Site or any content on it.
(b) We will not be liable to You for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
(c) use of, or inability to use, Our Site; or
(d) use of or reliance on any content displayed on Our Site.
(e) In particular, We will not be liable for:
(i) loss of profits, sales, business, or revenue;
(ii) business interruption;
(iii) loss of anticipated savings;
(iv) loss of business opportunity, goodwill or reputation; or
(v) any indirect or consequential loss or damage.
8.4. If you are a consumer user:
(a) Please note that we only provide Our Site for domestic and private use. You agree not to use Our Site for any commercial or business purposes, and We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
9. We are not responsible for viruses and you must not introduce them
9.1. We do not guarantee that Our Site will be secure or free from bugs or viruses.
9.2. You are responsible for configuring your information technology, computer programmes and platform to access Our site. You should use Your own virus protection software.
9.3. You must not misuse Our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to Our Site, the server on which Our sSite is stored or any server, computer or database connected to Our Site. You must not attack Our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing Your identity to them. In the event of such a breach, Your right to use Our Site will cease immediately.
10. Rules about linking to our site
10.1. You may link to Our Site home page, provided You do so in a way that is fair and legal and does not damage Our reputation or take advantage of it.
10.2. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on Our part where none exists.
10.3. You must not establish a link to Our Site in any website that is not owned by You.
10.4. We reserve the right to withdraw linking permission without notice.
11. General legal terms
11.1. The Terms constitute the whole legal agreement between you and Us and govern Your use of the service and replace in its entirety any prior agreements between You and Us.
11.2. If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and We both agree that the courts of England and Wales will have exclusive jurisdiction except that if You are a resident of Northern Ireland You may also bring proceedings in Northern Ireland, and if You are resident of Scotland, You may also bring proceedings in Scotland.
11.3. If You are a business, these Terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.